Platform Policy
Policy
Forge Metal's commitments to customers about how we handle your data, your account, and the services we run on your behalf. Every document below applies to every organization on this deployment, including our own. Prior versions and the diff that took them live are at /policy/changelog.
- Terms of ServiceEffective April 17, 2026
The master agreement under which customer organizations use the platform.
- Privacy PolicyEffective April 17, 2026
How personal data is handled, the controller/processor split, and the rights of data subjects.
- Acceptable UseEffective April 17, 2026
Workloads, traffic patterns, and content prohibited on the substrate.
- Data Processing AddendumEffective April 17, 2026
Processor obligations under GDPR Art. 28 and the incorporated Standard Contractual Clauses.
- SubprocessorsEffective April 17, 2026
The third parties we engage to operate the service, the data they process, and where.
- Security OverviewEffective April 17, 2026
Technical and organizational measures for securing customer data and workloads.
- Service Level AgreementEffective April 17, 2026
Availability commitments for the current topology and the roadmap.
- Cookie PolicyEffective April 17, 2026
Cookies set on customer-facing web surfaces and why each is strictly necessary.
- Data RetentionEffective April 17, 2026
What we keep, how long we keep it, and how it is exported or deleted across the account lifecycle.